The ability to communicate effectively is one of the hallmarks of good leaders. They know how to make the most of conversations or discussions with different types of personalities. At the workplace, communicating with the boss can be a challenge given the various factors involved. It can make or break the goals you set in your job or career. If you want to build a good relationship with the people above your pay grade or rank, you have to learn to talk with them more effectively.
Know the people behind the titles
Your boss is more than just his title. Know a little bit more about the person. It does not have to be something too personal. You can start with information that is accessible to everyone. Ask colleagues who may know the person more than you do. Ask about your boss’ attitude towards work. What is it that he or she expects from his people? When you understand a bit more about the person you report to it would be easier for you to make the necessary adjustments to ensure that you meet his or her expectations.
Focus on relationship-building
There is no such thing as a perfect work relationship. And working with a superior is filled with challenges. You may not agree with some of your boss’ decisions or policies, but that does not have to ruin your relationship. Focus on relationship building when things get rough. Try to see things from your boss’ perspective. Choose a communication style that best fits your boss and your relationship with him or her. Here are some ideas on how you can communicate better.
Exude warmth and professionalism. Maintain professionalism regardless of the situation. Exude warmth without overstepping boundaries. Be sincere in your dealings with your boss.
Be proactive. Don’t just wait for instructions all the time. Take the initiative if the situation demands it. Ask questions. Take time to clarify things that may be unclear to you. This is to ensure that you and your boss are on the same page.
Be solution-oriented. Bosses don’t have much time to listen to all the problems that people bring on their table. If you want to communicate better with people above your rank, you may want to start by being solution-oriented. Try to find possible solutions for the problems you need to report. If applicable, resolve them on your own so you don’t have to add more issues on their plate.